1. Registration
   Your registration for courses and active vacation weeks is binding. The contract between you and Markus Ryffel's AG comes into effect with the unconditional acceptance of your written, telephone or personal booking.
2. Cancellation insurance
   Markus Ryffel's AG recommends that you take out adequate cancellation and return travel insurance. If you are unable to attend for any reason, please let us know in any case.
3. Payment
   A deposit of CHF 200.00 must be paid when registering for active vacation weeks. The remaining payment or, in the case of courses, the total invoice is due later; you will receive the corresponding invoice and detailed information about the course in due course. Only the payment slips sent to you are to be used for payment.
4. Cancellation policy
   In the event of cancellation of the registration (cancellation will only be accepted in writing), the course price will be refunded with a deduction of 10 %. If the cancellation is made less than 30 days before the start of the course, this amount will be increased to 50 %. Cancellations up to 7 days before the start of the course will not be refunded.
5. Liability
   We expressly reserve the right to make changes to the program. The legal relationship between you and Markus Ryffel's AG is governed by the valid, complete "General Terms and Conditions of Markus Ryffel's AG", as well as the special cancellation conditions for a trip abroad. Swiss law applies. The place of jurisdiction for legal action against Markus Ryffel's AG is Bern.
   A course can be associated with particular risks. We undertake to prepare the course carefully, but cannot foresee all eventualities. In view of certain risks, participation is at your own risk.
6. Minimum number of participants
   A minimum number of participants applies to all offers. If the minimum number of participants is not reached, Markus Ryffel's AG may cancel at the latest four weeks before the start of the trip (active vacations) or two weeks before the start of the course. In this case, the price paid will be refunded. Any further claims on your part are excluded. The right is reserved to officially ordered closures, restrictions or changes regarding transportation, accommodation or entry due to the effects of the COVID 19 pandemic.
7. Cancellation of the offer by Markus Ryffel's
   Force majeure: Should compelling reasons such as unrest, strikes, government measures, epidemics, pandemics, travel restrictions, etc. jeopardize or even prevent the implementation or safe execution of an offer, we will inform you of this cancellation as soon as possible.
8. Program changes and cancellation of services during the active holiday weeks
   During the active vacation weeks, you are only entitled to withdraw from the contract if a significant part of the agreed services is not provided, no suitable replacement service can be offered or you refuse the replacement service for important reasons.
9. Cancellation of the offer by the customer
   If you cancel the offer, the price cannot be refunded; any additional costs (e.g. return transportation) will be borne by you.

Worb, November 2022

GTC as pdf-file for download